As I mentioned in my post on Friday, we had our inaugural workshop on Saturday. It was a success from all perspectives. We had great feedback from participants. And when I asked the direct question, yes or no, ‘did you feel like you gained a useful tool to take with you?’, the answer came back overwhelmingly ‘yes.’

I always wondered how you can tell if you’re on the right track with any kind of change you’re trying to make. Well, if you can get valid feedback from customers at the very beginning, that’s the best validation of whether you’re going in the right direction. Now we need to figure out the next steps.

Somehow it feels like I’ve been here before. In fact, I commented to my husband it seemed like we’re in the same place when we started our software company, just different.